Privacy Policy

隐私政策

How we collect, use, and protect your information

我们如何收集、使用和保护您的信息

Introduction 简介

Elmhurst Mobile ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services.

Elmhurst Mobile 华人通("我们")尊重您的隐私,并致力于保护您的个人信息。本隐私政策说明了当您使用我们的服务时,我们如何收集、使用和保护您的信息。

Information We Collect 我们收集的信息

We collect the following information to provide our services:

为提供服务,我们收集以下信息:

Personal Information 个人信息

  • Name 姓名
  • Phone number 电话号码
  • Email address (if provided) 电子邮箱
  • Billing address 账单地址

Service Information 服务信息

  • Plan selection 套餐选择
  • Payment history 付款记录
  • Service activation dates 服务激活日期
  • Account balance 账户余额
How We Use Your Information 我们如何使用您的信息

We use your information to:

我们使用您的信息用于:

Activate and manage your wireless service

激活和管理您的手机服务

Process payments and refills

处理付款和充值

Send account notifications via SMS

通过短信发送账户通知

Provide customer support

提供客户支持

Comply with legal requirements

遵守法律要求

Information Sharing 信息共享

We do NOT sell your personal information.

我们不会出售您的个人信息。

We may share information only in these circumstances:

我们仅在以下情况下共享信息:

Wireless Carriers 手机运营商

To activate and maintain your service (Ultra Mobile, Lyca Mobile, Simple Mobile)

用于激活和维护您的服务

Payment Processors 支付处理商

To process your payments securely

用于安全处理您的付款

Legal Requirements 法律要求

When required by law or to protect our rights

当法律要求或为保护我们的权利时

Data Security 数据安全

We implement appropriate security measures to protect your personal information:

我们采取适当的安全措施保护您的个人信息:

  • 🔒
    Secure payment processing安全的支付处理
  • 🛡️
    Limited employee access to customer data限制员工访问客户数据
  • 💳
    No storage of complete credit card numbers不存储完整的信用卡号
Your Rights 您的权利

You have the right to:

您有权:

Access your personal information

访问您的个人信息

Request correction of inaccurate info

要求更正不准确的信息

Opt out of SMS notifications

退订短信通知(回复 STOP)

Request deletion of your account

要求删除您的账户

To exercise these rights, contact us at (718) 898-9180 or visit our store.

如需行使这些权利,请致电 (718) 898-9180 或到店咨询。

Children's Privacy 儿童隐私

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

我们的服务不面向13岁以下的儿童。我们不会故意收集13岁以下儿童的个人信息。

Changes to This Policy 政策变更

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

我们可能会不时更新本隐私政策。变更将在本页面发布,并更新修订日期。

Contact Us 联系我们

If you have questions about this Privacy Policy, please contact us:

如对本隐私政策有任何疑问,请联系我们:

Elmhurst Mobile 华人通

📍 8343 Dongan Ave, Elmhurst, NY 11373

📞 (718) 898-9180

🕐 Mon-Sat: 10:30 AM - 6:30 PM | 周一至周六 10:30-18:30

Sunday: Closed 周日休息